We aim to respond to all enquiries within 24-48 hours during business days (Monday-Friday). Partnership and media enquiries may receive priority handling. If your enquiry is urgent, please indicate this in your message subject line.

For partnership enquiries, please include: your organization/company name, type of partnership you're interested in (Brand Partner, Influencer, Affiliate, Special Interest Group), your audience size/reach, and how you see the partnership benefiting both parties. This helps us provide a more tailored response.

We take data protection seriously and comply with GDPR regulations. Your information is encrypted, stored securely, and only used to respond to your enquiry. We never share your data with third parties without explicit consent. You can request deletion of your data at any time by contacting us.

Absolutely. If you opted in to receive marketing communications, you can unsubscribe at any time by clicking the unsubscribe link in any email, or by contacting us directly. This will not affect our ability to respond to your enquiries or provide customer support.

Currently, we primarily handle enquiries via email and our contact form to ensure we can provide detailed, thoughtful responses. For urgent media enquiries or complex partnership discussions, we may arrange phone calls on a case-by-case basis.